When you submit a Data Subject Access Request (DSAR) via our compliance page, our compliance provider, Consentmo, will process your IP address and email address solely for the purpose of fulfilling your request. For more information, please refer to Consentmo's Data Processing Policy.

Data Rectification

If your account details are inaccurate, please update or correct them using the link below.

Edit your account information
Data Portability

Through the following links, you can download all the data we store and use to provide you with a better shopping experience in our store.

GDPR Data Requests
Personal Data
Order Data
Access to Personal Data

Via the following link, you can request a report containing all personal data we have stored about you. We will respond within 30 days.

Request Report
Right to be Forgotten

Use this option if you wish to remove your personal and other data from our store. Please note that this process will delete your account, meaning you will no longer be able to access or use it.

Request Deletion of Personal Data
Right to Restriction of Processing

Under certain circumstances, you can request to restrict or temporarily suspend the processing of your personal data. Please contact us at i.malinowski@online.de if you require assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us at service@candledeko.de to submit your objection.

Right to Lodge a Complaint

If you believe that we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.